Cancellation Policy

Broken By Design Mosaics reserves the right to cancel any workshop. If BBD Mosaics has to cancel a workshop, guests will receive a choice of a full refund or credit for a future class.

Broken By Design Mosaics understands that sometimes things come up and guests can’t always attend a workshop. Due to a limited number of spaces available, Broken By Design Mosaics does not offer refunds for guests who cancel a workshop.

If you must cancel, please contact Broken By Design Mosaics, 972-746-7002 or bbdmosaics@gmail.com as soon as you know. The earlier you cancel, the better the options.

Guests may receive a mosaic kit in lieu of the workshop. Each kit includes enough supplies to create one mosaic – base, glue, tesserae, grout, embellishments and instructions.

Guests may request a transfer to a future workshop. A transfer to another class is not guaranteed and depends on availability; all requests are pending until 3 days before the requested workshop, at which time guests will be notified as to the status.

No kits, transfers or refunds are available for no shows.