Cancellation Policy
Broken By Design Mosaics reserves the right to cancel any workshop. If BBD Mosaics has to cancel a workshop, guests will receive a choice of a full refund or credit for a future class.
Broken By Design Mosaics understands that sometimes lie happens and guests can’t always attend a workshop. Due to a limited number of spaces available, Broken By Design Mosaics does not offer refunds for guests who cancel a workshop.
If you must cancel, please contact Broken By Design Mosaics, 972-746-7002 or bbdmosaics@gmail.com as soon as you know. The earlier you cancel, the better the options.
Guests may receive a mosaic kit in lieu of the workshop. Each kit includes enough supplies to create one mosaic – base, glue, tesserae, grout, embellishments and instructions.
Guests may request a transfer to a future workshop. A transfer to another class is not guaranteed and depends on availability; all transfer requests are pending until 3 days before the requested workshop, at which time guests will be notified as to the status.
No kits, transfers or refunds are available for guests who do not contact Amy prior to the workshop.